Refund policy

At Nifora, we take great care in creating and delivering high-quality products that our customers can enjoy with confidence. We’re sorry if your product has arrived damaged or if you’ve experienced an issue with your order.

While our products are carefully prepared and packaged, we understand that unexpected issues can sometimes occur. If your product has arrived damaged or defective, please contact our Customer Support team so we can review your situation and help find the most appropriate solution.

For general returns, we can only accept products that are unused, complete, and in their original condition and packaging. Unfortunately, products that have been used, opened, or damaged after delivery may not be eligible for a standard return.

If you are not satisfied with your purchase, you may request a return within 60 days of your order date, subject to our return conditions.

To request a return, please contact us at info@niforashop.com to receive the appropriate return instructions and return form. Please include your order details and proof of purchase so our team can assist you as quickly as possible.

Customers are responsible for the cost of return shipping unless otherwise agreed upon by our Customer Support team. We recommend securely packaging your return to ensure the products arrive back to us in good condition.

Once your return has been received and inspected, we will process any eligible refund within 14 business days. Refunds are subject to the returned products meeting our return requirements.

If your product does not meet our standard return conditions or you believe your situation requires additional review, please reach out to us. Our team will be happy to review your case and work with you toward an appropriate solution.

If you have any questions, please don’t hesitate to contact us. We aim to respond within 24 hours and are always happy to help.