Q: What should I do if the mask doesn’t stick well?

A: For best adherence, we recommend applying the mask to freshly cleansed, slightly damp skin. Take a moment to smooth it out gently, pressing down around the contours of your face. If needed, you can lay back and relax while it works its magic — the extra time also allows for deeper absorption. Some slip is natural due to the serum-rich formula, but that’s part of what makes it so effective at delivering moisture.

Q: What ingredients are in this?

Pineapple Fruit Water - Pineapple fruit water gently exfoliates, hydrates, and brightens skin while providing antioxidant protection for a smoother, more radiant complexion.

Glutathione - It helps brighten skin, reduce dark spots, and protect against environmental damage for a clearer, more even complexion.

Niacinamide - Enhances skin barrier function, improves uneven skin tone, and reduces the appearance of fine lines and wrinkles

The mask’s hydrogel base allows for slow-release absorption, helping the skin drink in every ingredient — not just sit on the surface.

Q: Is this vegan and cruelty-free?

A: We’re proud to say our mask is cruelty-free — absolutely no animal testing is involved at any stage of formulation or production.

While it does contain hydrolyzed collagen, which is not plant-derived, we source it responsibly from marine ingredients. We know terms like “vegan collagen” can be confusing — and while some plant-based ingredients can help support collagen production, true collagen itself can only come from fish-based sources.

That said, we’re always exploring more sustainable innovations while staying committed to delivering results — and kindness — through skincare.

Q:  Do I need to sit still for 3–4 hours to get the best results?

A: Not at all! The mask is designed to move with you — most of our customers wear it while winding down for the night, whether that’s reading, watching TV, or getting ready for bed.

In fact, 78% of users wear the mask while they sleep, and many report up to 24% better hydration and visible skin smoothness when used overnight. The longer it stays on, the more time your skin has to soak in the benefits — all while you rest.

Q: Doesn’t collagen come from within? How can this penetrate the skin?

A: You’re absolutely right — collagen is produced naturally in the body, but production slows with age. Our mask uses hydrolyzed marine collagen, which is broken down into smaller peptides that are better able to absorb into the upper layers of the skin. It’s not about replacing collagen deep inside — it’s about supporting the skin’s structure, hydration, and visible bounce from the outside in.

Q: How long do the effects last after using the mask?

A: You’ll typically notice immediate hydration and visible plumpness right after use. With weekly application, many customers see more long-term improvements in firmness and glow. Think of it as part of your ongoing skincare ritual, not just a one-time fix.

Q: Can the same mask be used more than once?

A: We don’t recommend reusing the mask. It’s designed as a single-use treatment to maintain hygiene and ensure maximum potency of the ingredients. Once used, the mask has already released most of its actives into your skin.

We recommend using the mask 1-2 times per week for best results.

1️⃣ Prep – Cleanse your face & apply toner or serum.

2️⃣ Apply – Remove the mask from the pouch & peel off the protective foil.

3️⃣ Wear – Place it on your face & leave for 3-4 hours (or until transparent).

4️⃣ Remove – Gently take off the mask & pat in the extra essence.

5️⃣ Glow – Enjoy hydrated, plump, and radiant skin!

We do not include any harmful parabens or other nasties. We also NEVER test on animals.

• Pineapple Fruit Water - Pineapple fruit water gently exfoliates, hydrates, and brightens skin while providing antioxidant protection for a smoother, more radiant complexion.
  
• Glutathione - It helps brighten skin, reduce dark spots, and protect against environmental damage for a clearer, more even complexion.
  
• Niacinamide - Enhances skin barrier function, improves uneven skin tone, and reduces the appearance of fine lines and wrinkles
  

As with all skincare products, we highly recommend & urge you please patch test the mask serum on the skin of the arm or hand before using fully as some people are more sensitive than others or have allergic reactions to blends of ingredients.

Brightens Skin Tone: Formulated with ingredients known for their brightening properties.

Improves Skin Elasticity: Contains components that support skin structure and firmness.

Deep Hydration: Offers intense moisture to the skin, promoting a plump and healthy appearance.

Smooths Skin Texture: Helps in refining skin texture for a more even complexion.

Simple to Use, Perfect Fit: Designed for effortless application and a snug fit, so you can mask your way to perfection—no mess, no fuss.

Luxurious Ingredients You Can Trust: Packed with premium, skin-loving nutrients, free from harsh chemicals, for visible results you’ll love.

No, it is not necessary to wash your face after use. The remaining serum can be gently massaged into the skin for extra hydration.

Yes! Designed to be gentle on the skin. Our mask does not strip moisture or dry out, making it ideal for all skin types.

Processing Time:
Once your order is placed, please allow 24 hours for us to process and prepare your order for shipment.

Shipping Time:
After your order is dispatched, it will typically take 4-8 business days to reach you, depending on your location.

Tracking Information:
Once your order has been shipped, you will receive an email containing your tracking number. You can use this to track your package and stay updated on its delivery status.

Returns:
We want you to be fully satisfied with your purchase! If you are not completely happy with your order, we accept returns and exchanges within 60 days from the date of purchase.

Contact us via the website or via email: info@niforashop.com